Shipping & Returns Policy
Last Updated: April 2026
At KII137™, we strive to provide a smooth, reliable shopping experience. Please review our Shipping & Returns Policy carefully before placing your order. By purchasing from our store, you agree to the terms outlined below.
SHIPPING
Processing Time
♡ Orders are processed within 2-7 DAYS after payment is received – usually on Tuesdays!
Shipping Methods & Timeframes
♡ We ship using trusted carriers such as USPS, UPS, or FedEx.
♡ Standard delivery typically takes [7-14 business days within the U.S.] after processing.
♡ International orders may take [7-15 business days], depending on location and customs clearance.
Shipping Rates
♡ Shipping costs are calculated at checkout based on your location and chosen delivery method.
♡ Free shipping may be offered on orders (when applicable).
Responsibility
♡ We are not responsible for delays caused by the shipping carrier, customs, or circumstances beyond our control.
♡ Please ensure you enter the correct shipping address – we do not replace lost packages due to incorrect information entry upon purchasing.
♡ please ensure you include a phone number for international orders
♡ Once an order is marked as “delivered” by the carrier, we are not responsible for lost or stolen packages.
Returns & Exchanges
Due to the limited nature of KII137™ offerings, all sales are final. We do not accept general returns, exchanges, or cancellations after an order is placed.
If your order arrives damaged, defective, missing, or incorrect, please contact us within 7 days of delivery with your order number and clear photos. We will review the issue and help with an appropriate solution when applicable.
CONTACT US
For questions about shipping, returns, or exchanges, reach out to us at:
📩 STUDIO@KII137.EARTH